Are you tired of fielding requests from tenants by email or phone in San Francisco? Now may be a good time to invest in a tenant web access portal.
Research shows apartment renters' top complaints range from pests to health hazards, noise complaints, and repair problems. This is based on data gathered from thousands of tenants across the U.S.
Tenant web access can make responding to tenant complaints regarding safety problems and maintenance issues much easier. It might also streamline tasks like paying rent and renewing leases. Let's explore the top four benefits of having a tenant portal now.
1. Simplify Rent Collection
A top reason to invest in a tenant portal is it can help you collect rent online in San Francisco. Many tenants in 2023 don't have experience writing checks or carrying around cash. Even individuals with checks may not prefer the cumbersome process of hand-delivering or mailing them.
Tenants can instead create accounts in your web portal and submit their payments. The tenant payment portal will prompt them to provide credit cards or initiate bank transfers.
Renters could even use the portal's auto-pay feature to avoid missing payments. Those who don't use auto-pay may still receive payment reminders ahead of their rent due dates.
2. Simplify Maintenance
Another reason to use a tenant web portal is to simplify maintenance. Tenants may submit maintenance requests around the clock. This eliminates the need for tenants to call or email you about a malfunctioning furnace or toilet.
Hire a property management company to handle your maintenance requests for you. They can address them as soon as they see them in the portal. Quick maintenance request responses are vital to maintaining satisfied tenants.
3. Simplify Lease Signing
A web portal can make tenant lease signing easier. This is convenient for a long-distance tenant preparing to move to San Francisco. It's also handy for an existing tenant seeking to renew their lease.
Web portals offer tenants 24/7 access to their lease details, too. Your tenants can double-check any lease requirement or stipulation without digging up physical lease paperwork or calling you.
4. Simplify Communication
Web portals make communicating with tenants easier. Renters can submit concerns or ask questions through your portal.
You'll no longer have to worry about losing track of a tenant's text message or email since all your tenant communications will be in one place. You may also send tenants messages about important events or rent hikes.
Tenant Web Access
Tenant web access can make managing San Francisco rental homes easier in several ways. A web portal can simplify rent collection, maintenance, lease signing, and tenant communication.
At Kenny Realty, we proudly offer high-quality property management services. Let us help you with the above-listed tasks as well as marketing, tenant screenings, and tenant evictions.
We can even help you determine the best rent amount to charge to make a profit. Contact us to discover more about our services and receive a free price analysis today!
Evan has been in the real estate and property management field for 6+ years. He is experienced in working with first time home buyers, is an Accredited Buyer’s Representative (ABR®), Seller Representative Specialist® (SRS) and Seniors Real Estate Specialist®(SRES®). He also works closely with Kenny Realty owners, getting their rental properties rented as quickly as possible. Evan is responsible for monitoring rental market conditions and advising our owners on market rates. He has outstanding communication with all clients he works with, keeping everyone in the loop at all times. He is the third generation of the Kenny family to practice property management on the peninsula.